Announcement of Successful Proposals for the Global Research Council Sustainable Devlopment Goals Pilot Call
ANNOUNCEMENT OF SUCCESSFUL APPLICATIONS FOR SARChI FIRST-TIME DOCTORAL SCHOLARSHIPS FOR FUNDING IN 2025 ACADEMIC YEAR Read More >
ANNOUNCEMENT OF SUCCESSFUL APPLICATIONS FOR SARChI FIRST-TIME MASTERS SCHOLARSHIPS FOR FUNDING IN 2025 ACADEMIC YEAR Read More >
NRF Connect Frequently Asked Questions Dear Valued Stakeholders The first phase of NRF Connect was launched on the 15th of March 2022. Since then, we have received several queries about the system. This communication is intended to share some of the most frequently asked questions. Outputs Section not visible or cannot be completed CV section needs to be completed first Outputs cannot be imported from CV Outputs must be published or produced in 2023. Outputs Duplicates When the user is syncing CV – they must check duplicates. PDF 2023 publications are not showing in the PDF Please note that we are aware of the problem and are working on fixing it. The Human Capacity Development section is not showing in the PDF Please note that we are aware of the problem and are working on fixing it. Duplication on research expertise This is an individual problem and is fixed as logged. FINANCIALS Cannot complete financials This issue has been resolved. If the sections cannot be completed, the applicant needs to edit records and capture N/A with an R0 value. STUDENTS Cannot add students under the Human Capacity Development section. The system shows previous records instead of allowing the addition of new students. This issue has been resolved. The supervisor cannot access the report The incorrect email of the supervisor was used in the submission. Cannot edit supervisor report after submission Request institution DA to open reports for amendment. The submit button for supervisors was not active for SARChi This issue has been resolved. The submit button for supervisors is active but when they click on submit, nothing happens Please note that we are aware of the problem and are working on fixing it. DA and FO Issues DA cannot view some applications and progress reports Please note that we are aware of the problem and are working on fixing it. Linking DAs and FOs to institutions DAs and FOs must request which institutions and funding opportunities they must be linked to. FOs enquiries on which system to claim This issue has been resolved. GENERAL Aims and Objectives section is cutting off the characters This issue has been resolved. Character limitation was increased. If you are still experiencing problems, please contact the Support Desk. No PDP Postdoc on the system There is a manual process in place. Adding institutions If the institution you want to add is not on the list, please send a request to NRF Support Desk. No PR on the profile This issue has been resolved. If you are still experiencing problems, please contact the Support Desk. The applicant cannot submit the report This issue has been resolved. Not receiving notifications This issue has been resolved. Beneficiary change This issue has been resolved. Incorrect PR template for students (Research Grants template) This issue has been resolved. If you are still experiencing problems, please contact the Support Desk. Alignment to National Imperatives section incomplete despite completion The comments section was not completed. Applicant must capture comments to complete this section. If you are still experiencing problems, please contact the Support Desk. Error messages when creating PRs. When they click on Edit the report is not available This has been resolved.If you are still experiencing problems, please contact the Support Desk. Merge Duplicate Profiles Issues are being resolved as logged. Request to return the application to the institution Please note that we are aware of the problem and are working on fixing it. No documents to upload when GH accepts a grant This issue has been resolved. GH unable to edit PR (crosses on sections instead of ‘pencil’ to edit) This issue has been resolved. Removal of old text on Career Profile Narrative This issue has been resolved. The supervisor receiving emails, but the link to recommend reports not working. Please note that we are aware of the problem and are working on fixing it. The attachment for CF prevented the applicant from saving If an applicant has no Carry Forward they can indicate R0 value and save. Internal staff cannot process CFs CF functionality is not yet completed. There is a manual process to do this. How do I register a new ORCiD profile? Enter URL on browser search https://nrfconnect.nrf.ac.za.Click "Register now" and follow the steps to create an ORCiD ID.Click "Register" on the "Unique Registration" pop-up to complete the process.Complete missing fields and click "Register" to complete registration.System redirects to NRF Connect to complete registration. Where can I find user manual and framework documents? Please visit the https://www.nrf.ac.za/funding/call-documents/nrf-call-for-proposals-for-funding-in-2022-and-2023/ Where do I update my Personal Details? Login to NRF Connect by clicking the “ID ORCID” icon.Provide your ORCid ID or email address, password and click “Sign In”.Click “Profile” on the left menu item.Complete fields and click save. Why do I have different questions under Personal Details to that of my Co-user? Different fields are listed on the section based on your “Country of Birth” and your role on the system. How do I add my Address Details on Personal Details? Type in part of your address and click search.Click on the most relevant/closest address. The address fields will now display, and you may edit to make changes.If address is not found, click on "No ResultsClick to provide Address".The address fields will display, and you can provide the relevant address details. When I search for Field of Specialization and institution, the System does not return data? For “Field of Specialization”, please search with one keyword for options to select from.For “Institution”, please search with one keyword for options to select from.If record not found, email Support Desk (supportdesk@nrf.ac.za) or newrequests@nrf.ac.za with the name of Field of Specialization or institution. How do I apply for Postgraduate scholarships? To apply for Honours, you must be 28 years old and/or younger.To apply for Masters, you must be 30 years old and/or younger.To apply for Doctoral, you must be 32 years old and/or younger.You cannot apply for both General and SARAO Postgraduate scholarships. I created an application, but “Other Sources of Funding” does not save the years when I click save The section “Basic Information” must be completed first.This will ensure that the system captures the funding years needed for the section “Other Sources of Funding”. How do I Attach multiple documents? Click the plus (+) icon to add the next file for upload. I cannot find my supervisor when I search Search for them in the NRF Connect database by using their email address or part of their name by clicking the search button.Should you find the relevant person, click on the box next to their name, complete the rest of the fields and save.If you could not locate the person, you are looking for, click “User not found”, and complete the rest of the fields and save. Nothing happens when I click save on “Application Support Input” The supervisor you are trying to add already exists on the database. Please search again by using their email address or part of their name. How do I use the toggle? Slide toggle to the left to indicate “No” and slide it to the right for “Yes” A call has been advertised and is open, but I can't see it on the list of applications There are calls which are opened as closed calls. These calls are linked to qualifying applicants and/or institutions and only these applicants and/or applicants at the qualifying institutions, will have access to the calls. Please check the call guide documents on NRF Corporate website: https://www.nrf.ac.za/funding/call-documents/nrf-call-for-proposals-for-funding-in-2022-and-2023/ for information on eligibility.
